Causal Sequencing Model for Claims in Indian Infrastructure Projects

Abstract

This paper introduces a Causal Sequencing Model for Claims in Indian Infrastructure Projects in an effort to investigate and manage construction disputes in large-scale building projects comprehensively. The study investigates a variety of alleged problems and their fundamental primary causes, as well as the compensatory measures typically associated with construction projects. Through an in-depth analysis of agreements and assertions cited in solicitation notices, this study reveals the significant impact of explicit and well-defined contractual terms on mitigating the risk of prospective claims. The study identifies existing gaps in the claim management procedure and proposes an effective strategy to superintend and enhance the oversight process, with a focus on early claim identification, robust documentation, and proactive dispute resolution techniques. In addition, the research sheds light on the intricate relationship between various project variables and their impact on claims, thereby furthering the understanding of contemporary studies in a novel context. By employing a mixed-method approach, including a literature review, case studies, and qualitative interviews with key stakeholders, the findings offer a comprehensive framework to enhance claim management practices and ensure the success of Indian infrastructure projects.