University Management System with Integrated-Rule Based Chatbot

Abstract

This paper delineates the construction of an advanced University Management System (UMS) amalgamated with a supervised rule-based chatbot, designed to augment administrative efficacy and user engagement. Utilizing Spring Tool Suite, MySQL Workbench, XAMPP Control Panel, and Webswing, the UMS website is crafted with Java, HTML, CSS, JavaScript, and JSP, featuring home, about us, services, and a dynamic contact form. The system comprises an admin portal for managing multiple universities, departments, students, courses, faculty, payments, admit cards, results, and reports. It also includes a digital library allowing students to register, log in, download books, and request specific texts, while administrators oversee the library’s resources. The chatbot, implemented with Java AWT and Swing, offers send, train, and read functionalities, with data stored in a source.txt file and utilizing a hashmap structure. This application, converted to a jar file and deployed through Webswing, functions autonomously and integrates with the UMS. Both the UMS and the digital library interface with a MySQL Workbench database. The system's innovative design and implementation aim to streamline university administrative processes and enhance communication. The main outcome is a resilient, scalable system capable of efficiently managing complex tasks, significantly improving operational efficiency and user interaction.