Optimizing Service Level Agreements in Cloud Computing Architectures: An In-Depth Analysis

Abstract

Cloud computing services have addressed issues with Service Level Agreements (SLAs) through new research technologies. The Service-Oriented Architecture (SOA) methodology improves service quality by embracing interactions between loosely connected, reusable Web services. Parties involved are not subject to unjust penalties, and explicit specifications provide clarity. Multiple Internet Service Providers (ISPs) may be involved in a single message's delivery due to network borders. The Analytic Hierarchy Process (AHP) is used to map fuzzy logic system outcomes with CSPs, providing users with suggestions for CSPs.