A Concentrate on Customer's Insight towards Digital Payment System with Special Reference to Coimbatore City

Abstract

The demonetization resulted in tremendous growth in digital payments. Technology has also become one of the most important factors for bringing changes in the business environment as well. The usages of internet and mobile phones have also increased in the past years, and this has also helped in the boost of digital payments. The slogan of “Faceless, Paperless, and Cashless” promoted by Digital India is the echo of ecommerce today. This project was done in Coimbatore City to determine the level to which people understood digital payment mechanisms and to know which form of digital payment is used the most by them. The current study is focused towards understanding the perception of digital payments among the people and to establish the reasons as to why they use digital payments. It will also help ascertain the usage of digital payments. The continued growth in digital transactions since the rollout of demonetization in November 2016 is in line with the government’s sustained efforts to turn India into a digital economy. Exchange speed and security arrangement of DPS, Helpfulness, Similarity and Comfort of DPS, Trust and Network of DPS, and Social impact and Cost and Advantages of DPS. Essential information was gathered through Google Structure with the assistance of organized poll, 829 reactions were considered from the study for Examination. The discoveries of the review uncovered that, there is a tremendous distinction among age and view of purchasers on computerized payment Frameworks, and it likewise demonstrated that, there is no huge contrast between orientation, instructive capability and impression of shoppers on computerized payment frameworks.