Equity and Diversity: Changing face of Employment Relations in Organised Retail Sector of India

Abstract

World is shrinking and has been metamorphosed into a global village. Globalization is having a foremost impression not only on the commercial world but also on the whole humankind. As the economy becomes progressively global, our personnel also develop progressively diverse. Managerial achievement and competitiveness eventually become contingent depending upon the capability to achieve assortment of diverse skills in the workplace excellently.

Unity in diversity is the spirit of Indian philosophy. We live in a multifaceted, interrelated world where diversity, moulded by globalization and industrial development, practices the fabric of modern organisation work culture.” Vasudev Kutumbkam” meaning “The whole world is a single family”, this proclamation directs the individuals to display the uppermost intellect of association leaving the variances in terms of class, region, ethnicity, gender and religion. The Indian retail sector has gone through key revolution over the two decades with a substantial shift towards organized retailing. Retail Industry is highly competitive and dynamic. Retailing is interdisciplinary as it involves employment of diverse workforce for diverse fields. The largest and most successful retail companies are achieving their business objectives by talent management of diverse workforce.

This research study includes 400 sample size and the study has been conducted to examine the equity and diversity in Organised Retail Sector of India. It also describes the diverse mix of Retail Sector, performance of employees in diverse environment, organization’s attitude towards diversity, practices of diversity management, diversity training program, obstacles to diversity in Retail Industry, importance of diversity, issues of diversity and benefits of having diverse workforce in Retail Industry.