Bridging the Gap: Analyzing the Impact of Digital Divide on E-Governance in Rural Sudurpashchim Province, Nepal

Abstract

E-governance, alternatively referred to as digital governance, encompasses the provision of public services by means of information and communication technology (ICT) that facilitates the exchange of ICT between governmental entities and the general public. The public is provided with access to government services that are efficient, transparent, and transparent by means of e-governance. To investigate the potential consequences of the digital divide on the implementation of e-governance in Sudurpaschim Province, Nepal, a comprehensive survey was conducted among a diverse sample of residents to identify demographic factors that significantly impact the use of e-governance services. The results of the study indicate that factors such as age, income, education, and internet utilisation frequency significantly influence the adoption of e-governance services. The research investigates the ramifications of these discoveries and suggests avenues for further investigation in this field.