Garbage Complaint System Using Android Application

Abstract

Issues must be addressed quickly and effectively to maintain a sanitary and safe workplace. This study investigates the creation of an Android-based garbage complaint system for improved identification and management of waste-related issues. The objective is to quantify the contribution of mobile technology integration to the complaint management process. The research investigates the topic using quantitative (statistical analysis) and qualitative (interviews and surveys) approaches. The findings imply that the Android application increases participation because it simplifies reporting problems with garbage pickup. Users were generally satisfied since it was easier to file complaints and monitor the status of requests. Due to the system's capability to monitor and alert customer complaints in real time, issues were resolved rapidly. The study’s results shed light on the benefits and potential drawbacks of using an Android application to improve waste management by centralizing the complaint management process and increasing overall efficiency.