A Glimpse of Grey Digital Divide: Challenges and Barriers for Rural Elderly

Abstract

The digital space is gaining momentum in the country, and the use of digital payments is constantly increasing. In an age of ever-changing technology, the elderly are often left behind because they cannot keep up with the rapid pace of development. In our country, most of the elderly do not know how to use computers because they have never had computer skills. This study explores the perception and barriers of elders to using digital technology. Data were collected on the background characteristics of the elders; barriers faced in using digital technology, and elders’ perception of using digital technology. These data were supplemented by the survey method and structured Questionnaire. The non-probability convenience sampling technique was adopted to gather the primary responses from elders. Statistical tools such as percentage analysis, descriptive statistics, Mean Based Ranking, Friedman test, Kruskal – Wallis H test, One-way ANOVA, and Tukey’s HSD test have been applied to draw meaningful answers for the research objectives. The result of the analysis highlights that Participants emphasized their concern and fear of using tablets and technology in general due to a lack of knowledge or low confidence, as well as the perceived dangers of technological equipment. Participants ranked Cost, Health-related Issues, and Lack of Information as the first three important barriers in using digital technologies. There is a borderline difference in the opinion of participants regarding the barriers faced in using digital technology