A Study on Amazon Alexa Reviews Sentiment Analysis

Abstract

In the early days, people did not want to move forward to buy or use modern gadgets because they were comfortable with old gadgets. They used significantly fewer gadgets, and it took time to update to the new gadgets. Alexa is a speaker invented by Amazon, which is easy to use and is as comfortable as the old gadgets. It also uses the human voice and detects the information they ask. The study aims to find the sentiment analysis of the people's reviews of Alexa (voice assistant), invented by Amazon. This study also helps to know the opinion or sentiment reviews of Alexa. The paper includes various technologies like Artificial intelligence, Deep learning technologies, API, and VUI. These are analyzed for the study, which will help people find the reviews and importance of Alexa to gain information. Even though many technology-based gadgets are available worldwide, Alexa will help people interact with gadgets in various situations and effectively communicate through AI DL platforms. The technology will help for the convenience of the people in this living society. This voice assistant is helpful in many situations, including smart home skills, voice services, connect kit, and local connection. This is easy to interact with and makes people comfortable daily.