A Study on Quality of Work Life of Employees at Private Hospitals in Chennai

Abstract

Quality of work life has attracted an ever - increasing interest over the past two decades not only in the areas of health, rehabilitation, disabilities and social services but also in medicine and education.  In the hospital sector, doctors and nurses are the most important personnel and they are fully involved in patient care. It is usually viewed as actual working conditions, including employee compensation, facilities, health and safety issues, participation in decision-making, management approach, workplace diversity and flexibility, etc.  Quality of work life is a multifaceted concept, implying the concern for the members of the hospitals irrespective of the level they belong to. It covers the employee’s perception or feeling above every dimension of work including economic rewards and benefits, security, working conditions, organisational and interpersonal relationships and intrinsic meaning in the person’s life. In this study the Quality of work life of the employees in health sector is analysed. The research is completely based on primary data obtained from different types of employees especially from middle level managers and operational level employees working in various health care sectors in Chennai. The study is conducted among 122 respondents working in various departments in Hospitals in Chennai and the factors influencing work life balance are analysed using Percentage analysis, Chi-Square and ANOVA. The results are then discussed for various suggestions.