"Exploring Sustainable Practices in Five-Star Hotels: A Comprehensive Analysis and Implications for Agra's Hospitality Industry"

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Sanjeev Kumar Saxena, Soumendra Nath Biswas, Vandana Gupta, Pradip Kumar

Abstract

This research is dedicated to outlining the sustainable practices embraced by hotels, gauging their potency in cultivating a competitive edge, and exploring their ramifications for various hotel stakeholders. Focusing on the context of Agra's five-star hotels, this study undertakes an assessment of their sustainable endeavors. A comprehensive survey encompassing 252 employees from the city's 13 five-star hotels was conducted. Through this survey, we endeavored to discern the sustainable practices undertaken across these establishments in the realms of economic, social, and environmental dimensions. Moreover, we aimed to gauge the extent to which these practices have been seamlessly integrated into their operations. Concurrently, we also undertook an exploration of the correlation between employee satisfaction and the implementation of sustainability initiatives.

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